Jacqueline Graham
Strategic communications professional with 8+ years of experience across corporate and nonprofit organizations. Specializing in communications strategy, executive messaging, content and storytelling, stakeholder engagement, and translating complex organizational priorities into clear, compelling narratives.
$3M+
Annual fundraising supported
+40%
Earned media coverage
+15%
Program bookings
-95%
Manual content errors
Education
University of Edinburgh
Master's Degree
Communications
Denison University
Bachelor's Degree
Communications & Political Science
Skills
Strategic Communications
Content Strategy
Executive Communications
Stakeholder Engagement
Crisis Communications
Community Partnerships
Campaign Strategy
Donor Communications
Cross-Functional Leadership
Vendor & Agency Management
Project & Budget Management
Technology
WordPress
HubSpot
Constant Contact
Google Analytics
Salesforce
Adobe Creative Suite
Canva
Microsoft 365
Google Workspace
Monday.com
Advanced Excel
Performance Analytics
Generative AI Platforms
AI-Assisted Workflows
Professional Experience
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Provide strategic communications, content, marketing, and project support to organizations across industries, adapting strategy and execution to each client’s goals, audiences, and resources.
Riggs Asset Management
Develop marketing strategy and communications across web, digital, video, and other channels, including website improvements, content development, marketing planning, and project-based campaign support.HomeLight
Develop SEO-driven editorial content designed to increase organic search visibility and web traffic, combining audience-focused writing with search strategy and digital content best practices.Happenings Magazine
Develop editorial content and feature stories highlighting businesses, organizations, community initiatives, and individuals, managing projects from research and interviews through writing and publication.
Additional Projects
Provide project management, communications, and marketing support for organizational initiatives and events, coordinating timelines, stakeholders, content, vendors, and deliverables from planning through execution. -
Led integrated communications across three mission-driven organizations, supporting organizational reputation, stakeholder engagement and more than $3M in annual fundraising.
Advised executive leadership and partnered with board members, elected officials, major donors and community leaders on executive messaging, speeches, reports and strategic communications.
Directed media relations and public relations strategy, increasing earned media coverage 40% year over year.
Developed campaigns across web, email, social, print and video that increased program bookings 15% while reducing campaign turnaround time 30%.
Led crisis communications, reputation management and communications for major public initiatives and high-profile events.
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Led and mentored a 12-person content team responsible for content operations, digital performance and SEO initiatives.
Partnered across Product, Marketing, Analytics and Customer Success to develop content strategies supporting acquisition, engagement and growth.
Led SEO and content optimization using analytics, A/B testing and performance reporting.
Developed editorial standards and governance processes that reduced manual errors by 95%.
Created Evolve's Market Drivers Map, an enterprise planning resource used to guide content strategy and market insights.
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Wrote more than 60 feature stories covering community leaders, nonprofits, businesses and civic initiatives throughout Northeastern Pennsylvania, building relationships with sources while managing multiple editorial deadlines.
Want to see the work behind the résumé?
Explore selected campaigns, publications, videos, communications strategies and other projects from throughout my career.
Get in Touch!
Interested in working together or want to learn more about my experience? I'd be happy to connect.